Consumers are entitled to a right of withdrawal shall be the following, where consumer is any natural person who enters into a transaction for purposes which can be attributed mainly neither commercial nor their independent vocational activity:


Cancellation & Withdrawal

You have the right to cancel within fourteen days without giving any reason this contract.
The withdrawal period is fourteen days from the date, who have taken last in possession of the goods you or a third party named by you, other than the carrier or has.

To exercise your right of cancellation, you must contact us (Goss gold, Fichtestr 26 90489 Nuremberg, e-mail:. Info@gossengold.com) by means of a clear explanation (such as a letter of sent by mail or email) of your decision to terminate this Agreement revoke inform. You can sure use the model withdrawal form which is not mandatory, however.

In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
 

Effects of withdrawal

If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us expensive type of standard delivery have), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days.

You bear the direct cost of returning the goods.

You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with them.
 

Exclusion or vorzeiteiges extinguish the right of withdrawal

The right does not apply to contracts for the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer.


General information

Please avoid damage and contamination of the product. Send the goods if possible in their original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you do not have the original packaging, please provide a suitable package for adequate protection against damage in transit.

Please send the goods back to us, please do not unfree.

Please note that the above paragraphs 1-2 is not a prerequisite for the effective exercise of the right of withdrawal.