General business terms

1) Scope

1.1 These General Terms and Conditions (hereinafter "Terms") of / the GOSSENGOLD eK (hereinafter "Seller"), apply to all contracts entered into by a consumer or trader (hereinafter "Customer") with the seller regarding the by the seller in his online store of goods and / or services shown. This is the inclusion of its own conditions of the Customer are objected to, unless it is otherwise agreed.

1.2 For the purchase of vouchers these Terms and Conditions shall apply mutatis mutandis, provided that the extent of any express provision to the contrary.

1.3 Within these Terms and Conditions shall mean any natural person who enters into a transaction for purposes which can be attributed mainly neither commercial nor their independent vocational activity. The purposes of these Terms and Conditions shall mean any natural or legal person or a legal partnership, which is concluding a legal transaction in the exercise of their independent professional or commercial activity.

2) Conclusion of contract

2.1 The product descriptions contained in the online shop of the seller do not constitute binding offers on the part of the seller, but intended to submit a binding offer by the customer.

2.2 The client can submit your offer via the built-in the online shop of the seller online order form. Here are the customer after he has selected goods and / or services in the virtual shopping cart and go through the electronic ordering process by clicking the the ordering process the final button, a legally binding contract offer in relation to the goods and / or services in the shopping cart

2.3 The Seller may accept the offer within five days of the customer,

by submitting to the customer a written confirmation of order or an order confirmation in writing (fax or email), with the extent of the receipt of the order confirmation to the customer is used, nor
by the customer the ordered goods, with the extent of access of goods by the customer is decisive, or
by after delivery of his order, he instructs the customer to pay.
If several of the above alternatives, the contract is concluded at the moment in which one of the above alternatives occurs first. If the seller fails to supply the customer within the aforementioned period, it is considered as a rejection of the offer with the result that the customer is no longer bound by his declaration of intention.

2.4 If the customer chooses as part of the online ordering process "PayPal Express" as a payment method, he left by clicking on the buttons at the same time concluding the ordering process and a payment order to his payment service. For this case, the seller declares notwithstanding section 2.3 already the adoption of the Customer's offer at the time in which the client initiates the ordering process by clicking the final button the payment process.

2.5 The period for acceptance of the Offer commences on the day after the despatch of the offer by the customer immediately and shall end with the expiration of the fifth day, which followed the dispatch of the offer.

2.6 In the case of an offer made on the online order form from the seller of the contract will be filed by the seller and the customer (eg e-mail, fax or letter) sent to you after submitting his order, together with these Terms in written form. In addition, the text of the treaty on the seller's website is archived and can be downloaded free of charge from the customer via his password protected customer, specifying the login data, if the customer has created an account in the online shop of the seller before submitting his order.

2.7 Before submitting the order via the online order form from the seller, the customer can correct his entries using the standard keyboard and mouse functions. Furthermore, all entries before the mandatory delivery of the order will be displayed once in a confirmation window and can be corrected by means of the standard keyboard and mouse functions.

2.8 The order processing and contact will take place usually by e-mail and automated order processing. The customer must ensure that his or her designated for order processing e-mail address is correct, so at that address from the seller sent e-mails can be received. In particular, the customer must ensure at the use of spam filters, all sent by the seller or from that responsible for the order processing third party e-mails can be delivered.

3) Withdrawal

Consumers are generally entitled to a right of withdrawal. More information about the right of withdrawal resulting from the Revocation of the seller.

4) Prices and Payment

4.1 Provided that the offer of the seller otherwise, is at the stated prices to retail prices that include VAT. If necessary, additional delivery and shipping costs are displayed in the product description.

4.2 For deliveries to countries outside the European Union may incur other costs in individual cases, the Seller is not responsible and which are to be borne by the customer. These include for example costs for the transfer of funds through credit institutions (eg bank charges, exchange fees) or legal import duties or taxes (eg customs duties).

4.3 The customer has several payment options available, which are given in the online shop of the seller.

4.4 If agreed in advance, payment is due immediately after the conclusion of the contract.

4.5 Payment by invoice and financing
In cooperation with Klarna, we offer you the purchase invoice and the payment as a payment option. Please note that Klarna Klarna invoice and are only available to consumers and that payment is to be made at Klarna.

Klarna invoice
The payment period is 14 days from the invoice date. The invoice will be issued upon shipment of goods and sent either by e-mail or together with the goods. The full Terms and Conditions for purchase on account, click here. The online shop collects the original invoice with Klarna a fee of € 0 per order.

Privacy Policy
Klarna reviewed and rated data specifications and maintains the right interest and occasion exchanging information with other companies and credit reporting agencies. Your personal information will be treated in accordance with the applicable data protection regulations and according to the information in Klarna's Privacy Policy.


5) Delivery and shipping terms

5.1 The delivery of goods takes place on the dispatch to the delivery address specified by the customer, unless otherwise agreed. During completion of the transaction specified in the Order of the vendor shipping address is decisive.

5.2 Sends the transport company sent the goods to the seller back as a delivery to the customer has not been possible, the customer bears the cost of the failed delivery. This does not apply if the customer has not responsible for the circumstance which led to the impossibility of service or when he was temporarily prevented from accepting the service offered, unless the seller announced him the power a reasonable time before had.

5.3 For collection, the seller informs the customer first by e-mail that the goods ordered by him are available for collection. After receiving this email, the customer can pick up the goods after agreement with the seller on the location of the seller. In this case, no shipping costs will be calculated.

6) Retention of title

The seller shall pay in advance, he reserves until full payment of the purchase price owed to the ownership of the delivered goods.

7) Liability for defects

The statutory liability for defects.

8) Applicable Law

8.1 The law of the Federal Republic of Germany under exclusion of the laws on the international sale of goods shall apply to all legal relationships between the parties. For consumers, this choice only insofar as the protection granted is revoked by mandatory provisions of the laws of the State in which the consumer has his habitual residence applies.

8.2 If the customer is a merchant, legal entity under public law or public law special fund established in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be the seat of the seller. If the customer is established outside the territory of the Federal Republic of Germany, it is the business of the seller the exclusive jurisdiction for all disputes arising from this contract, if the contract or claims arising from the contract of the trade or profession of the customer can be attributed. The seller is entitled, however, in the above cases, in each case, to call the place of business of the customer.